Managed Support

Ongoing support and enhancement of your Data Platforms

Why – Business Analytics are everywhere on the internet, with technology leaping ahead over the past few years. As the world and business become more complex, organisations are now relying on these critical decision-making platforms more than ever to help navigate current market unpredictability and uncertainty. However, Business Analytics tools are not tools you can “set and forget”. They require constant administration, adjustment and enhancement as your business continues to also grow and change. In order to continue to be successful, your Platforms will require reliable ongoing support.

How do we help – Managing your Data Platforms will require specialist knowledge, skills and experience. Many organisations find it difficult to recruit and retain these skills internally, and nothing is worse than seeing key personnel walk out the door with all of your IP and trained-up value.

Historically, PMsquare has very low internal transition compared to the rest of the sector. Utilising our Managed Application Services (MAS) can allow our MAS team to efficiently support your critical Information Systems, allowing you and your team to invest all your time gaining value from your Data.

Our MAS team can support Small-Department level deployments as well as large Enterprise-Scale deployments, as well as everything in between. The secret to our success is our flexibility in support. As no two systems or clients are alike, we select our support personnel carefully, to meet your particular support needs.

What do we support – We support all products in Information Management and in Performance Planning, as well as Data Warehousing and Business Intelligence space.

What are the Benefits – Engaging PMsquare Sri Lanka MAS support team to maintain, upgrade and enhance your Information Management Systems will unlock the following benefits:

Reliable Support & Business Continuity

Having the peace of mind that all your overnight updates have successfully run ensuring all the latest information is available as soon as you log in with your morning coffee, provides huge assurances and benefits to your organisation. With our wealth of product knowledge and best practice frameworks, you can rely on our quick support.

Reduce Cost and Risk

Reduce your cost of support whilst also reducing your risk. Our flexible outsourced support models will ensure you can do both.

Continuous Improvement & Innovation

As your business evolves and changes we will provide enhancements to your data platforms to unlock further benefits. Being top-level Business Partners to the major Data Platforms, we are constantly updating our internal knowledge and ensure this is passed onto our MAS clients.

Our other services

Consulting Services

PMsquare is a premier expert consulting firm specialising in digital transformation for greater planning, forecasting and business analytics across a broad range of industries.

Software Partnership

PMsquare partners with the world’s leading budgeting, forecasting and planning companies so we can provide you with the right advice and solution to suit your unique business...

Training & Certification

PMsquare SL partnered with the Association for Financial Professionals (AFP) to provide Sri Lankan Finance Professionals the opportunity to achieve globally recognised accreditation...
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